Unit 25 - Maintaining Computer Systems

On completion of this unit a learner should:

  1. Understand the organisational issues related to computer system maintenance
  2. Know how to plan computer system maintenance
  3. Be able to perform routine housekeeping on computer systems
  4. Be able to monitor and improve systems performance.


Unit 29 - Installing and Upgrading software

On completion of this unit a learner should:

  1. Understand why software needs installing or upgrading
  2. Know how to prepare for a software installation or upgrade
  3. Be able to install or upgrade software
  4. Understand the completion and handover process.